At Rachna Creations, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

Information We Collect

When you interact with our website, we may collect the following information:

• Personal details such as name, phone number, email address, and shipping address
• Payment-related information (processed securely via third-party payment gateways)
• Order history and purchase preferences
• Technical data such as IP address, browser type, and device information

How We Use Your Information

Your information is used to:

• Process and fulfill your orders
• Communicate order updates and important notifications
• Improve our website, products, and customer experience
• Respond to queries or support requests
• Send promotional updates (only if you choose to receive them)
  

Payment Security

All payment transactions are handled through secure and trusted third-party payment gateways. Rachna Creations does not store or have access to your complete payment details.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. Your data may only be shared with

• Delivery and logistics partners for order fulfillment
• Payment service providers for transaction processing
• Legal or regulatory authorities if required by law
• All third parties are obligated to keep your information confidential.
  

Cookies & Tracking

Our website may use cookies to enhance your browsing experience and analyse website traffic. You may choose to disable cookies through your browser settings; however, some features of the website may not function optimally.

Data Protection

We take reasonable security measures to protect your personal information from unauthorised access, misuse, or disclosure. While we strive to safeguard your data, no online transmission is completely secure.

Your Rights

You have the right to:

• Access, update, or correct your personal information
• Request deletion of your data (subject to legal or operational requirements)
  

Opt out of marketing communications at any time

Policy Updates

Rachna Creations reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be effective once posted on the website.

Contact Us

For any questions or concerns regarding this Privacy Policy, you can contact us through our official communication channels.