Welcome to Rachna Creations. By accessing our website or placing an order, you agree to be bound by the terms and conditions stated below. Please read them carefully before making a purchase.

General

Rachna Creations reserves the right to modify, update, or change these Terms & Conditions at any time without prior notice.

Continued use of the website implies acceptance of any revisions made.

Product Information

All products are handcrafted; minor variations in colour, texture, embroidery, or detailing are natural and not considered defects.

Product images are for representation purposes only. Actual product may vary slightly due to lighting, photography, or screen settings.

Pricing & Payments

All prices listed are in INR unless stated otherwise.

Prices are subject to change without prior notice.

Full payment must be made at the time of placing the order.

Payments are processed securely via third-party payment gateways.

Orders & Customisation

Once an order is placed, it cannot be cancelled, modified, or exchanged.

Customised or made-to-order products are strictly non-refundable and non-returnable.

Customers are responsible for providing accurate measurements and details for customised orders.

Shipping & Delivery

Orders are shipped as per the timelines mentioned in our Shipping Policy.

Delivery timelines are estimates and may vary due to external factors beyond our control.

Rachna Creations is not liable for delays caused by courier partners, weather conditions, or regional restrictions.

Refunds & Returns

Refunds and returns are governed strictly by our Refund & Return Policy.

Approval of any refund or return request is solely at the discretion of Rachna Creations, and the decision shall be final.

Product Care

Customers must follow the product care and maintenance instructions provided.

Rachna Creations will not be responsible for damage caused due to improper handling, washing, or care after delivery.

Intellectual Property

All content on this website, including images, designs, logos, text, and graphics, is the intellectual property of Rachna Creations.

Any unauthorised use, reproduction, or copying of content is strictly prohibited.

Limitation of Liability

Rachna Creations shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Our maximum liability, if any, shall not exceed the value of the product purchased.

Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of the courts of India.

Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us through our official communication channels.